Q: Do you have a minimum order quantity?
A: Yes, our products do have a minimum order quantity (MOQ), which depends on the 'Item No.' you choose. Different products will have different MOQs. Once you have selected the specific product, we will confirm the MOQ for each item. Meanwhile, if you need to customize a new product, we are also willing to discuss your quantity requirements and find the most suitable solution for you.
Q: What is the lead time?
A: Delivery time depends on the product and order quantity. Usually, our standard delivery cycle is 0 to 4 weeks. Once you confirm the specific products and order quantities, we will confirm the accurate delivery time for each product for you. For customized products, additional time may be required.
Q: What payment options are available?
A: We accept a variety of payment methods to provide flexibility for our customers, including T/T (Bank Transfer), Letter of Credit (L/C), Western Union, Credit Card (Visa, MasterCard).
Q: Do you have any product testing reports?
A: Yes, we provide product testing reports for all toys to ensure they comply with international safety and quality standards such as ASTM, HR4040, CE, ROHS, GCC, etc. These reports are conducted by certified third-party laboratories. In addition, we also have ISO9001, ISO14001 certificate and BSCI factory inspection report.
Q: Can you purchase products from other factories?
A: Yes, we have agency procurement services and can purchase products from other factories according to your specific requirements. At present, we have over 3 million toy products from 20000 toy suppliers to meet your needs.
Q: Do you provide OEM/ODM services?
A: Yes, our company's positioning is to integrate the toy industry chain, to become a professional service provider for toy purchasing and customization! Our customization services not only include OEM (Original Equipment Manufacturing) but more importantly ODM (Original Design Manufacturing), providing one-stop customization services from 3D design, sample production, mold making, to mass production, and more.